Frequently Asked Questions (F.A.Q)

What is a Sampler Box?

Our Sampler Boxes are your passport to discovering a world of coffee.
It lets you explore a variety of unique brews without the risk of spending big on full-size products you’re unsure about. No more wasting money—trying to find the perfect cup. With our curated selection, you can sample different flavors and roasts from the comfort of home, and find the one that truly fits your taste.

If you haven't done so yet, please fill out the Coffee Survey.

 

What is the Early Supporter Package?

The Early Supporter Package offers an exclusive opportunity to join the Sampler Box waitlist and be among the first to receive your box—before it becomes widely available. This package also includes a few bonus items, such as:

  • a Brew Samplers Club t-shirt

  • an 11 oz coffee mug

  • and a Founding Members Sampler Box

This exclusive first release is limited to just 10 people, you’ll receive first priority—your Sampler Box will ship before we fulfill any Sampler Box subscription orders.

We’re incredibly grateful for your support!

And if you’re up for it, share a photo of yourself in the tee and sipping from the mug—we’d love to feature you on our social media (with your permission, of course)!

If you haven't done so yet, please fill out the Coffee Survey.

 

 

How are coffee products selected?
We use your responses from the coffee survey to tailor selections to your taste preferences. Each Sampler Box includes a variety of products from different brands, giving you the chance to discover which coffees you enjoy most.

 

 

Can I select my own coffee products?

At this time, we do not yet offer the option for customers to select specific coffee brands or products, as we are still in the early stages of our launch. However, as our selection continues to grow, we fully intend to make personalized product choices available in the near future. We truly appreciate your understanding and support as we build toward that experience.

In the meantime, the coffee survey you complete helps us better understand your preferences—and those of our broader community. Your input plays a key role in helping us source products that are in high demand and consistently requested.

 

What happens if I find a product I really love?
You can pause or cancel your Sampler Box Subscription anytime. And if one brew really hits the spot, we’ll help you subscribe to that specific product—so your favorite coffee is always stocked, no store runs needed.

 

When can I expect my first Sampler Box?
Shipping timelines depend on the subscription plan you selected. If you purchased the standard Sampler Box Subscription, you can expect your box to arrive by late July or early August—unless we reach our minimum order threshold sooner, in which case boxes may ship earlier.

If you purchased the Early Supporter Package, your T-shirt and mug will ship approximately one/three days after your payment is successfully processed. Your Sampler Box will follow, arriving between late June and early July, or sooner if we reach the minimum of 10 Early Supporter orders.

 

If I purchase a Sampler Box now, how will the subscription work next month?

Subscribe and Save or one time purchases– Your Choice!
You have the flexibility to choose what works best for you—either subscribe and save or start with a one-time purchase.

Try it out with a 6-pack for just $9.99 or a 12-pack for $17.99, no commitment required.

If you love it, you can come back and subscribe at any time to enjoy 15% off for the first 12 months, followed by 10% off every month after that.

No automatic charges—subscriptions only start when you choose to opt in.

 

Still have Questions?

If you have any further questions please feel free to reach out to us at:

Support@brewsamplersclub.com